GUARANTEES

CRAFTSMANSHIP

The diamonds set in your jewellery are mounted with utmost care and skill. However, should you lose a stone from its original setting within one year from the date of purchase, due to any imperfection in its mounting, we will repair or replace it at no additional charge. The item should not have been carelessly worn nor repaired by anyone other than Fame Diamonds. Simply bring in your jewellery with the original bill of sale to make a claim. 

10% PRICE BEAT GUARANTEE

The foundation of our growth has been in providing our clients with products and services that are more than they imagined, for less than they anticipated. We guarantee your purchase to be of the best value and quality. If you find an identical item, with respect to clarity, colour, cut and carat weight for less, Fame Diamonds not only will match the price, but will beat it by 10% of the difference. See in-store for details.

LIFETIME AFTER-SALES SERVICE

We offer after-sales service for the lifetime of our products. We are committed to providing excellent service after the initial purchase, including complimentary cleaning and inspection.

LIFETIME TRADE-UP

Your diamond solitaire purchase comes with a lifetime trade-up guarantee. Should you wish to trade up to a bigger size anytime in the future, we will credit your previous purchase toward your new purchase and you pay only the difference. Applies to all solitaire diamond jewellery.  (Lab grown diamonds not included)” 

LIFETIME WARRANTY

Our Lifetime Warranty, available for purchase with your jewellery, offers peace of mind protection for as long as you own your product of purchase. Includes services such as ring sizing, clasp replacement, soldering broken chains, resetting or re tipping of claws, replacement of lost or chipped stones from original setting and polishing. See in-store for full details.