Customer Reviews

I came at Arctic Canadian diamond And rosa helps me.she is very accommodating and helpful.very honest suggestions.

– Michele pua

Arctic Canadian Diamonds – Shopping Experience from Michele Pua , 12th September 2017

I went to Metro town and started to look for jewelries. Jane was such an amazing lady she explained well about jewelries, she has patience and listens to customers needs lot. She’s very enthusiastic as well. And the products they have are totally great!!!! High 5 and Star 5 for this Store.

– Mendoza Annabelle

Facebook Review , August 31, 2017, Mendoza Annabelle

Date: Sept,1, 2017

Comments: Ribo was professional, friendly and most of all patient with us when we recently made a purchase at the Metrotown store. We had a very good experience.
– Budden Family

Metrotown Store Purchase Experience from Budden Family , September 1, 2017

Hello Fame Diamond!

We are engaged! 07.07.17!! 😀 We just wanted to send a big THANK YOU to Miranda M. and also Nancy L. at the Metrotown location! She patiently helped Connor picked out the most beautiful ring and educated us on what to look for when looking at a GIA certified diamond. We love the result and is super thrilled with the design of our round halo diamond ring! Got lots of compliments! Thank you so much! 🙂 We will be back for any future purchases.

Regards,

Tyna & Connor

Name : Connor & Tyna “Thank you :)” Email : July 17, 2017

The staff, Wendy & Sandy, were very friendly, helpful and caring. I would definitely recommend Fame Diamonds for all of your jewelry shopping needs.

Facebook review, May 8, 2017, Murray Rystead

I like Jane she give me a good services when a ask something for my mom

Facebook review, April 21, 2017, J John Fernandez

I had an excellent experience with regards of customer service with Ms. Rose. I am looking forward to have more deals with her. Highly recommended!!

Facebook review, April 2, 2017, Alona Brieta-Baliar

We just walked by and was greeted with friendly faces, thank you Jane and Rania for the great service!

Facebook review, March 27, 2017, April Arevalo

I bought a beautiful diamond bracelet from Metrotown store thank you to Rose and Rania for the great customer service they provide me

Facebook review, March 26, 2017, Amy Osorio Lyno

I enjoyed shopping at arctic diamond in Metrotown. Rose has always been very accommodating. Will definitely buy again

Facebook review, March 26, 2017, Bevelgyn Sabal

My wife bought me a very beautiful wedding ring from t he Arctic Fame Diamonds Store in Richmond Centre. Wendy was the sales person who helped us. She made sure the fit and style worked and even had it custom ordered and made as we wanted to upgrade the ring a bit. A few months after purchase, something happened to the ring that required repair. I didn’t purchase the warranty for this, but they went out of their way to make sure the ring was fixed and back to be pretty quick. I’m really happy with the ring as well as the service provided. Thank you Wendy!

Facebook review, March 14, 2017, Patrick Major

I bought my engagement ring from Rania at Arctic Canadian Diamond in Metrotown she was great . Great customer service thank you

Facebook review, Feb. 20, 2017, Elaine Thang

I have spent much of the past 2 years looking for the perfect engagement ring and it took several minutes inside Arctic Fame at Park Royal to find it. After many issues with other jewelry stores it was a relief to find out that the whole team offers excellent customer service. The whole team was extremely helpful and understanding when it came to my needs and I highly recommend you look for your jewels here. Just got engaged earlier this week and we plan to purchase our wedding jewelry here.

Facebook review, Feb. 20, 2017, Jon Steele

So happy that we went with Arctic Fame Diamonds for my engagement ring and then again for our wedding bands! Una and Irene were so personable and helpful. Their customer service is great and we never felt pressured into anything. We fell in love with the fact they worked so hard to make our dream designed engagement ring and then again for the wedding bands. I would highly recommend Park Royal (West Vancouver) – Arctic Fame Diamonds for anyone looking for engagement rings, wedding bands and other jewelry.

Facebook review, Feb. 14, Rhonda Simpson

We went to purchase our engagement ring at Arctic fame diamonds in Richmond center and Wendy has helped us a lot. Thanks to her we selected the perfect diamond with the best price.

Facebook Review, Feb. 10, 217, Linda Chen

Julie was very helpful
She asked if she could help me right away and showed me what I liked

Facebook review, Feb. 10, 2017, Robin Tak

Jane has great customer service

Facebook Message, Feb. 10, 2017, Warren Easson

Mirada was a lot of help and got me a great deal on my ring

Facebook review, Feb. 9, 2017, Daniel L

Rose and Rani is awesome 🙂 thanks for the help. My friend appreciates me.

Facebook review, Feb. 6, 2017, Kent Nation

Jane was so helpful in choosing my favourite diamond and purchased a good price in this store .

Facebook Review, Feb. 2, 2017, Merlyn Villarama

I love being accommodated by ate Jane, she is so nice and very funny. I love doing business with her. I like their stop, the arctic canadian diamond store. Lots of sale item and they’re all gorgeous.

Facebook Review, Feb. 2, 2017, Ada Antonio

Thank you Nancy and team for helping me put together such a beautiful engagement ring. The compliments won’t stop pouring in, Absolutely stunning! You’re the best, highly recommend Nancy and team at Fame Diamonds

Facebook Review, Feb. 2, 2017, Jonathan Barrett

I got an engagement ring from them at Richmond center . their staff Wendy was very helpful. I love it

Facebook review, Jan. 20, 2017, Haonan Zhang

We went today to look for a ring at the West Vancouver location at Park Royal. The selection of jewelry is amazing. We were very lucky Una was helping us out because she has amazing customer skills. She was helpful, polite, nice…she went above and beyond in order to find a perfect ring for us. We just want to say -thank you Una and we definitely will be back for our next purchase!

Facebook Review, Jan. 15, 2017, Anastasiia Ishchenko

Irene at Park Royal helped me design the perfect ring. She loved it, and now I get to marry my best friend. Thank you, Irene!

Facebook review, Jan. 14, 2017, Drew Ward

Rose and Rania is awesome 🙂 thanks for the help. My friend appreciates me.

Facebook Review, February 6, 2017,Kent Nation

Miranda was a lot of help and got me a great deal on my ring

Facebook Review, February 9, 2017, Daniel L

Julie was very helpful
She asked if she could help me right away and showed me what I liked

Facebook review, February 10, 2017, Robin Tak

Jane has great customer service. Also a great understanding of jewellery

Facebook review, February 10, 2017, Warren Easson

I got an engagement ring from them at Richmond center . their staff Wendy was very helpful. I love it.

Facebook Review, Jan. 21, 2017, Haonan Zhang,

Irene at Park Royal helped me design the perfect ring. She loved it, and now I get to marry my best friend. Thank you, Irene!

Facebook Review, Drew ward, Jan 14, 2017

We went today to look for a ring at the West Vancouver location at Park Royal. The selection of jewelry is amazing. We were very lucky Una was helping us out because she has amazing customer skills. She was helpful, polite, nice…she went above and beyond in order to find a perfect ring for us. We just want to say -thank you Una and we definitely will be back for our next purchase!

Facebook Review, Anastasiia Ishchenko, Jan15, 2017

I was looking for a ring. I came to Fame diamond in Capilano mall in North Vancouver and found gorgeous rings! I almost love them all.
Beth helped me so much to get a favorite style of rings! She had a great sense to choose a ring for us. Clear explanation about warranty
. She gave me excellent service and great advise on choosing rings. Super knowledgable , very comfortable shopping experience.
I am so happy about my shopping. Thank you so much dear Beth!

Facebook Review, Jan. 10, 2017, Mahboobeh Moby Pouladi

I have purchased many pieces at Fame Diamonds. Always very happy ! I get my wedding ring serviced there and it’s always ready when promised. Quality, good price and excellent customer service. What more can you ask for ?!

Facebook Review, Jan. 6, 2017, Tammy Antonio

Fabulous service & great quality!!! Always shop here started with our wedding rings and carried on from there. thank you to Shamsi for your wonderful service!

Facebook Review, Dec. 31, 2016, Carli Pearson

An amazing experience!! 🙂 Shamsi and Josephine were extremely helpful and hospitable. Made a special day so much more memorable. Would hire them in an instant if they were available

Facebook Review, Dec.30, 2016, Scott Cramer

The staff at Fame Diamonds in Park Royal were so amazing and offered great service . They were angels and approachable ! Will definently be back !! Josephine & Shamsi were great.

Facebook Review, Dec. 30, 2016, Labon LA

I originally went across the way to Michael Hill, but walked out because no one offered to help. Yuena smiled at us before we even walked in and she was so helpful I actually ended up buying something I wasn’t even looking for. She’s so friendly. Definitely deserves a raise!!!

Facebook Review, Dec. 29, 2016, Kim Sandher

Yuena was an absolute pleasure to deal with! Give her a raise!

Facebook review, Dec. 29, 2016, Ruby Sandher

I received great service from Josephine buying some beautiful diamond stud earrings.

Google Business review, Dec. 27, 2016, Rob Cooper

It was great shopping experience yuena was helping us a lot

Facebook Review, Dec.28, 2016, Doris Shannon

Got my wife’s engagement ring, wedding ring and necklace from the Langley store and all 3 times Amrit was super helpful in picking out the right ring and helped get my wife’s wedding ring jacket made

Facebook Review, Dec. 27, 2016, Lucas Drew

I can’t even thank the wonderful ladies that have helped me time and time again to get exactly what I want ! Amrit @ Langley is the best and will never disappoint xoxoxoxoxooxxo

Facebook Review, Dec.27, Stacy Kash

I dealt with Amrit at the Willowbrook Langley location again for my girlfriend’s Christmas gift. She’s an awesome girl to deal with and I highly recommend her and I also have recommended her over the years because of her great customer service. She made my Christmas shopping easy; put a smile on my girlfriend’s face, this is the reason why I have followed her over the years.

Facebook Review, Dec. 27, 2016, Enky Blaceri

Great customer service, great price and nice staff!!

Facebook Review, Dec. 26, 2016, Azin Irani

Thanks so much Wendy and Kendy helping to find the diamond engagement ring at Richmond store,they gave me the excellent service and very good deal. I highly recommend it.

Email review, Dec. 24, 2016, 发自我的i

Jane very good service. Keep up the good work, jane offered to help me to select what is the best jewellery gift for my wife. You are awesome Jane. Merry Xmas!

Facebook Review, Dec. 24, 2016, Allan Alejandro Loso Tria

To whom it may concern,

I wanted to provide a quick review of my diamond purchase at the Richmond Centre location.

Earlier this year, I purchased a diamond for my fiancee. Both Winnie and Wendy were very helpful in guiding me through the diamond selection process and helped to select an excellent diamond. The Richmond Centre location was quite convenient and the staff overall were very helpful and attentive.

Thanks,
Brad

Email Review, Dec.18, 2016, Brad Bycraft

I found a christmas gift for my mom today in Richmond center store. Sandy helped me,and she is a really nice Person who helped a lot. I found the one I want. Thanks Sandy,and happy holiday.

Email review, Dec. 24, 2016, 发自我的

We were looking for wedding and engagement ring. We looked at other various stores but prices, quality, or design of the ring were not satisfied.
But with my friend’s referral, we came to Fame diamond in Metrotown and found gorgeous rings! Alice helped us so much to get favorite style of rings! She had great sense to choose ring for us 😀
Clear explanation about rings and warranty. Although we changed our mind to exchange one wedding ring, Miranda the manager did exchange of extra $20
For pretty earring☺☺ My fiance really loves it. Despite of busy hour, Miranda and Alice helped a lot!! Thanks 😗

Facebook Review, Dec. 24, 2016, 손형수

Miranda assisted us when we choose necklace for our children as we impress with the item that we purchase she’s very nice to deal with us at artic Canadian diamond

Facebook Review, Dec. 24, 2016, Jhoanna Bagasin

Julie is kind and very accommodating. She also gave wonderful advice which one to purchase. I would like to recommend Artic Canadian Diamond

Facebook Review, Dec. 24, 2016, Rodel Anthony B. Quisel

They work pretty hard and their diamond is super awesome. Specially jane and Raiva I like how they greet their customers

Facebook Review, Dec. 23, 2016, Johnpaul Soliven

Jane was really friendly and helpful. Arctic Canadian diamond has good sales. Come and shop here.

Facebook Review, Dec. 23, 2016, Justin Pinto

Great prices and amazing jewelry! I got a great necklace for my friend and it was a great deal!

Facebook review, Dec.22, 2016, Dallas Bauder

To whom it may concern
I came in to purchase a gift for my wife at the Richmond centre store. I was served right away by Allen who was extremely helpful ! Wendy also came to help as did Kendy. I am really pleased with the service and will be back in the future,
Sincerely
Dan De Jager

Email review, Dec. 22, 2016, Daniel De Jager

I went shopping for an engagement ring and Novena from the Metrotown location was friendly, helpful and very knowledgeable about the quality products they offer. She provided me with such an amazing customer service experience that I’ll definitely be going back to purchase our wedding bands and any other fine jewelry. They have a great selection of products to offer at reasonable prices and made sure that I was a satisfied, happy customer. My finance and I have been in the area a few times since and Novena always goes out of her way to ensure that the ring is as pristine as the day I bought it!

Facebook review, Dec. 22, 2016, Mike Loy

I had a very good experience shopping in Fame Diamond with the excellent customer service. They are friendly and Homa the help was very much appreciated, Thank you so much Homa and Thai and Fame Diamonds

Facebook review, Dec. 22, Ali reza Khazaee

The Langley store is really fantastic, Amrit was very nice with us! For sure I will back in the future!

Facebook Review, Dec. 21, 2016, Francsco Gatica Bacciarini

Great service from Ingrid at the Willowbrook store. Would definitely shop here again.

Facebook Review, Dec. 21, 2016, Adam Tio

Love my new ring!!! Thanks to the best service by Wendy at Arctic Fame Diamonds!

Facebook Review, Dec. 21, 2016, Pindy Samra

Thanks to Homa and Happy Holidays.

Facebook Review, Dec.21, Terence H Winkless

Thanks Beth for giving my husband excellent advice on a beautiful pair of earrings to surprise me with for Christmas.

Facebook Review, Dec.21, Anita Theresa St-Arnaud

I went to park royal store to buy a ring and Thai the manager helped me out and I found my forever ring, Thank you!

Facebook Review, Dec. 20, 2016, Paria Gr

Hi,

Glad I bought a beautiful engagement ring in your Richmond center store. Wendy is so nice, she helped me to find a satisfictory ring.

Thanks,
Li Fu

Email review, Dec. 21, 2016, Karen Fu

I am writing this review because today I was at your store and your staff were all so very friendly.
It was nice to see how patiently they listened to me and found me what I had in mind (close anyways)

Thank you again
SM

Email review, Dec. 18, 2016, Sahar Manochehri

Good price, nice earrings! Sales Rep Michelle is very helpful 👌

Google review, Dec. 19, 2016, Wes Foulds

I want to thank Shamsi at the Park Royal, West Vancouver store for her professionalism when I recently bought a ring. She is truly knowledgable, very friendly and her communication skills made my purchase a very positive experience. James Charles

Facebook Review, Dec.20, 2016, Jim Haliburton

We got my engagement ring and our wedding bands here. Irene provides such amazing and knowledgeable service. Whenever we come in she always remembers us! I love coming in every 6 months to catch up and get my ring inspected. My ring is amazing and I always get compliments!

Facebook Review, Dec. 19, 2016, Cheryl Ennis

Irene was very professional. She helped us pick out the perfect engagement ring. Then a perfect wedding band. I can’t praise her enough for her help. Thanks Irene!!!

Facebook Review, Dec. 19, 2016, Chris Wright

Michelle was awesome. She gave us a good deal. Please go and visit her at Richmond Centre Arctic fame Diamonds

Facebook Review, Dec. 19, 2016, Yoshi Angeles

Good price and I got a good service from Michelle.

Facebook Review, Dec. 19, 2016, Pikha Jess Chan

I just purchased an engagement ring from Allen and Sandy Yuen. They are 2 of the nicest and helpful people I have met. Thank you Allen and Sandy and thank you arctic fame diamondsm

Facebook Review, Dec. 19, 2016, Kevin LaGroix

Thank you Rose and Rania for your excellent service…

Facebook Review, Dec. 18, 2016, Lynn Panit

Professionalism. Good customer services, especially Sandy and Kandy in Richmond store.

Facebook Review, Dec. 18, 2016, Kathryn Tung

Jane and Miranda theyre nice friendly they have good customer service they have good sales

facebook Review, Dec. 18, 2016, Myrna Javate

Jane was so approachable. The manager was so nice. Best customer service.

Facebook Review, Dec. 17, 2016, Geralyn Amorado

I went in today to do some christmas shopping at Richmond Centre Fame Diamonds. Kendy, Sandy and Wendy all come to help me . They gave me excellent service and great advise on the product. Super knowledgable , very comfortable shopping experience. will come back again for sure

Facebook Review, Dec. 17, 2016, Larry Law

Jane,she’s a nice,friendly with a good costumer service.

facebook Review, Dec. 17, 2016, Gina Basterechia

Jane is very friendly and a helpful, knowledgeable kind happy sales woman!!!!

Facebook review, Dec. 17, 2016, Nick Davison Mackenzie

New ring and new watch! Great experience with Shamsi

Facebook Review, Dec. 17, 2016, Angie Bester Bonner

Just bought our wedding rings at the Richmond Center location. Kendy was very helpful, great customer service. Highly recommend.

Facebook Review, Dec. 17, 2016, Jennifer Leigh

I went there a week ago with my wife and was help by Homa. The whole experience was top-notch. I was given undivided attention whole time I was there and in the end my wife came walking out of there a very happy women. Thank you so much and I will be back again.

Facebook Review, Dec. 17, 2016, Sm Babei

Thank you so much homa for your costumer service. Good luck

Facebook Review, Dec. 17, 2016, Elahe Kh

The best store I ever been to
One of the best places to shop
Make sure to talk to professional person name homa
Great person with lots of experience
Cheers

Facebook Review, Dec. 17, Mo Zi

I had a very good experience at Fame Diamonds. Homa helped me to buy a very good piece of jewelry for my wife.
She is very knowledgeable and professional. Thank you Homa for your best service.

Facebook Review, Dec. 17, 2016, Daniel Eftekharmanesh

I just want to say thank you to Homa for her great service. She is very friendly, patient and helpful. Thanks a lot

Facebook review, Dec. 17, 2016, Forogh Daylami

i just want thank Ms. Homa for execptional client seevice. thank you

Facebook Review, Dec. 17, 2016, Amir Hessam Rezaei

One of the best sales rep I ever Sean in my life
Her name is HOMA
I will recommend her to everyone that I know
Best place to shop

Facebook review, Dec. 17, 2016, Tony Ghavami

I went to feme diamonds to shop for my wife and I meet a really professional salesperson homa
She’s was a great person to talk about diamonds with lots of experience
I referring her to my family and friends

Facebook Review, Dec. 17, 2016, Amirmasoud Mohammadiangha

Went to the Willowbrook location. Ingrid provided excellent service. Second time I have purchased from her directly. Will definitely be back!

Facebook Review, Dec. 17, 2016, Chris Patino

My fiance got my engagement ring diamond from Fame and it’s gorgeous. Winnie helped him pick out the perfect diamond and I couldn’t be happier! 🙂

Facebook Review, Dec. 16, 2016, Diana Hu

Homa khanoom you are the best customer service. Thanks for your help.

Facebook review, Dec. 16, 2016, Omid Modrek

Thanks Homa joon for your great customer service

Facebook Review, Dec. 16, 2016, Fatmeh Shooly

Shopped at their richmond centre location. Staff was super super friendly. SA Kendy specifically was very accommodating and showed me a huge selection of their jewelry.. all in all very good service and awesome stuff! 🙂 will come back

Facebook Review, Dec.16, 2016, Tiffanie Kelly

Jane and Rania they are very nice in serving costumer.Jane has lots of patience and lots of knowledge about jewelries.Thank you for Arctic Canadian diamond.😀

Facebook Review, Dec.16, 2016, Alym Alducent

Great customer service, thanks for the help lucy 🙂

Facebook Review, Dec.16, 2016, James Ritchie

I always deal with this location and im satisfied with the service i receive everytime. My family and i are suoer happy to shop att this location, dont forget buying your jewelry from homa , she is sweet and helpful

Facebook Review, Dec.16, 2016, Khashayar Sazmand

I have looked for months for my dream ring and now I have it!! Thanks for the great service.

Facebook Review, Dec. 16, 2016, Michelle Seibel

Great customer service Ever� especially Ms. Jane Azores with her Awesome smile & knowledge about the diamonds or jewelry which will suits you depending on what you need that suits your budget, she is the best helpful staff to approach. With the wide variety great selections of diamonds & jewellery you will go home happy with your purchase. I highly recommend friends families & you to shop at Arctic Fame Diamonds Metrotown.

Facebook Review, Dec. 16, 2016, Cynthia Salas

Bought many items from Richmond Center location. Great service and great prices, would shop again

Facebook Review, Dec.16, Elaine Lo

Awesome gift!!!! Thank you I can’t wait to give it to our daughter

Facebook Review, Dec. 15, 2016, Bernice Discon

They are nice and approachable and always ready to help you to find jewelry which is suitable to your desire

Facebook Review, Dec.15, 2016, John Francisco

I first purchased diamond earrings from the bay because I thought that would be the best place but I honestly wasn’t satisfied with my purchase so I went to the fame diamonds in Richmond centre and Sandy and Kendy were a great help! They helped me select a pair of earrings that matched what I was looking for in no time and they were also friendly and professional.

Facebook Review, Dec. 15, 2016, Henry Zhao

At the willowbrook location, Ingrid was amazing and super helpful!

Facebook Review, Dec. 15, 2016, Monica Pete

Jane and Guzul are very nice and very accommodating. This is the second time I’m buying jewelry from your store. I bought a pair of earrings and a necklace. Very good personnel.

Facebook Review, Dec.15, 2016, Ayee Del Rosario Dumlao

I love the excellent services and style , every time i came to the store in Richmond Fame Diamonds I feel like home, the environment is so friendly, ladies with Big smile,

Facebook Review, Dec.15, 2016, Zoe Zhong

Excellent service and very good price I was looking at. Thanks Wendy and Winnie for all their help

Facebook Review, Dec.15, 2016, Hang Fong Amy Szeto

Jane is very entertaining. Kind and smile all the costumer. I don’t have plan to purchased but because of her personality, she’s have a charm to encourage the costumer. I’m to my diamond earrings. Please come to shop at Arctic Canadian Diamond. Come enjoy the Christmas..

Facebook Review, Dec. 15, 2016, Marlynne Canero

Excellent service showed me various items for the price range I was looking at
Thanks Ribo

Facebook Review, Dec.15, 2016, James McLauchlan

Jane and julie are great !! Helped lots! thank you. !! 🙂

Facebook Review, Dec. 15, 2016, Maxwell Laires

Loved the prices thank you Jane and Julie the help was very much appreciated

Facebook Review, Dec.15, 2016, Josh Carvalho

Great Review for Lucy! Will always come back to this store

Testimonial, Dec. 15, 2016, Evelyn Harrison

Thanks for the great service

Testimonial, Dec.14, 2016, Kristiin Miller

Had an excellent customer service experience during my visit today thank you Arctic Canadian Diamond and Jane😘

Facebook Review, Dec. 15, 2016, Sha Ron

Irene has become a friend over the past couple of years. Her warmth and care when my partner passed was above and beyond …… and my subsequent interactions and purchases continue with the same warm service. She has helped me personalize purchases for myself and my family. Thank you Irene

Facebook review, Dec. 15, 2016, Debbie Sherwood

We bought the Christmas pendant in Richmond centre store, the quality and the service was great

Facebook review, Dec. 14, 2016, Peng Du

Extraordinary customer service by
Rose …
I will be back again ..

Facebook Review, Dec. 14, 2016, Mila Rosa Mangila Abella

Nisha
Was a great help selection our necklace today.

Facebook review, Dec. 14, 2016, Ariette Fischlin

Jane has excellent service. She is very helpful. Definitely I will come back.

Facebook Review, Dec. 14, 2016, Imee Concepcion

Jane and Rania they are very kind persons helpful and friendly 😘☺

Facebook Review, Dec. 14, 2016, Marilyn Head

Fantastic customer service. Thank you to Julie for all your help!!

Facebook Review, Dec. 14, 2016, Adona Lin

Jane, helps me out in finding a nice and pretty earrings and necklace….
She is so nice and accommodating….
I will let my family and friends know about my experience..

Facebook review, Dec. 14, Ynahdel Abuhan Roxas

Their staff are very helpful and knowledgeable. Their service is awesome. My husband and I have been there so many times and really enjoyed! We knew the nice sales person Homa at Capilano mall store, she’s patient and helpful to assist us to get what we looking for!

Facebook Review, Dec. 14, 2016, Azadeh Karbasforoushan

I bought a diamond band in Arctic Canadian Diamond at Metrotown. Ribo was helpful and kindness recommended her professional diamond knowledge to me. I definitely come back again and introduce my friends.

Facebook Review, Dec.13, 2016, Yin Simon

Great service …. very clean showcase, got me what I want!

Facebook Review, Dec.13, 2016, Dan Fast

Fame diamond personal, especially Rose, is the best personal I have ever seen in Canada

Facebook Review, Dec. 13, 2016, Аlikhan Zhansykbayev‎

I purchased a great diamond ring for my wife and I got a great help from Rania who went the extra mile in helping me.

Facebook Review, Dec. 13, 2016, Kevin Sabbagh

Great customer service thank you Rania and Rose I love the jewellery I bought .Merry christmas

Facebook Review, Dec. 13, 2016, Laarni Igarta Racoma

Great customer service thank you Rania and Rose I love the jewellery I bought .Merry christmas

Facebook Review, Dec. 13, 2016, Laarni Igarta Racoma

Rink has offered great service in helping me find a good gift.

Facebook Review, dec. 13, 2016, Philip Ahn

I wish to share with you my wonderful experiences when dealings with the AMAZING STAFF and OWNERS of Fame Diamonds. I have always been VERY WELL cared for all of my purchases and have, and will continue, to give my HIGHEST RECOMMENDATIONS to anyone considering doing business with any of the AWESOME STAFF!!
They are simply THE BEST

Facebook Review, Dec. 13, 2016, Doug Webster

Rania and Jane are so helpful with us finding the right engagement ring. Good service! Great job! Will recommend to all my friends.

Facebook Review, Dec. 12, 2016, Ming Lu

Shamsi was wonderful and would come back to visit and ask her to assist me with any jewelry purchases!

Facebook Review, Dec. 12, 2016, Wendi Warm

Ribo was really nice and helpful!! Really nice service. A friend suggested me this place and I would suggest it myself

Facebook review, Dec. 12, 2016, Jack Gaiotti

Excellent… customer service is perfect, thanks to Rose…

Facebook Review, Dec. 11, 2016, Juan Palomar Isada

It was on December 28/2015, when I walked into Fame Diamonds at Cap Mall and was very fortunate to meet with Farhad a very professional and distinguished sales representative.
He was extremely helpful and knowledgeable about jewelry and was able to help me choose the perfect engagement ring for my bride to be after 11 1/2 years. He was very patient and at no point in time did I feel hurried or pressured. He did educate me about diamonds and in my case introduced me to the significance of a three tier ring which represents our past, present and future together. Absolutely perfect is what my new wife calls it. Even though I entered the store with intention to buy the largest single rock I could afford. Farhad also suggested that I wait till New Years Eve to present the ring and propose to my new bride. (Another excellent idea).
Thanks Farhad for making it a truly unique amazing experience.
Whenever we pass by the store we pop in to say hello and have become good friends.
Absolutely exemplary customer service and appreciation.

Facebook Review, Dec. 11, 2016, Cilve Mynott

Rania helped me find a perfect gift for my friend and she did well for me.

Facebook review, Dec. 11, 2016, Eva Turallo Quintua

I got an engagement ring in September. I was lucky to have met Novena. Her service was great and she was really knowledgeable. Novena taught me a lot about diamond and what to look for. She is enthusiastic in her work. I will recommend her to anyone!

Facebook review, Dec. 11, 2016, Vicent RX

We came in and bought a Christmas gift for someone and we received great service from Donna at Willowbrook Mall!!

Facebook review, Dec. 11, 2016, Maria Vinluan

Thanks Homa for being so helpfu.

Facebook Review, Dec. 11, 2016, Divya Malik

Thank you Homa for your great customer service. I’ll be back for sure

Facebook Review, Dec. 10, 2016, Neda Modrek

Thanks Homa joon for your best customer service

Facebook Review, Dec.10, 2016, Maryam Khalili

best customer service and unbelievably nice and worm staff. big great thanks to Homa.

Facebook Review, Dec.10, 2016, NasserPasha Afrough

OMG. Excellent customer service Homa . I really appreciate your help im so happy i found everything i had in my mind as Christmas gift

Facebook Review, Dec. 10, Farnaz Ghavami

Amrit was very helpful today at Langley location in Willowbrook mall.

Facebook Review, Dec.10, Tim McCarthy

Ms Jane and the rest of the staff are having a good services rendered to us as being their customer.

Facebook Review, Dec. 9, 2016, Rebecca Espinosa

We bought my engagement ring and our weddings bands here. We were so happy with Amrit and her service. Definitely would make more purchases here in the future. Plus she always makes my ring sparkle again!

Facebook Review, Dec. 9, 2016, Ashley KO

We bought my engagement ring and our weddings bands here. We were so happy with Amrit and her service. Definitely would make more purchases here in the future. Plus she always makes my ring sparkle again!

Facebook Review, Dec. 9, 2016, Ashley KO

Loved my experience at Arctic Canadian Diamond tonight. Nisha was very helpful and kind and helped me find my wedding band.

Facebook Review, Dec. 9, 2016, Vanessa-Kobi Nicole Leuszler

Jane is a jewellery consultant in arctic Canadian diamond she is very accommodating thank you for you good service…

Facebook Review, Dec. 9, 2016, Dizon Ana

Awesome service and great staff! Came in to get jewelry for my girlfriend and am leaving with what I wanted! Cheers

Facebook Review, Dec. 9, 2016, Matt Bruce

What a great customer service from Jane,we enjoyed your accompany during our visit to your store. Thank you

Facebook Review, Dec. 8, 2016, Ruby Soriao Martillana

Julie and jane is very helpful and awesome , my fiance and I are looking for our wedding band . All the staff are great and the service is outstanding .

Facebook Review, Dec. 8, Mickaella Maia Ramsay

Ingrid at willowbrook diamonds is amazing helped pick a beautiful engagement ring and Christmas hoops

Facebook Review, Dec. 8, 2016, Kim Hammond

Jane is awesome!!!!!!!!!!! She was so knowledgeable about the stones I was looking for, will definitely be back!!!!!!

Facebook Review, Dec. 8, 2016, Shandie Wattley

Best customer service Jane is nice and treat me well..gudluck and God bless guys

Facebook Review, Dec. 8, 2016, Michee Manalo

Fantastic experience at Arctic Fame Diamond. Great service and knowledgeable staff makes buying diamonds a whole lot easier. Will definitely shop there again.

Facebook Review, Dec. 8, 2016, Julien Dion

Very good service, very good prices, awesome looking diamonds!

Facebook Review, Dec. 7, 2016, Gaetan Chanut

Rose at Fame is awesome she helps me a lot
purchasing my jewellery wardrobe and she always reminds me for my jewelry cleaning and I only visit their store when Rose is present.

Facebook Review, Dec. 7, 2016, Shirley Junio

Made a purchase today with the assistance of Homa who was very helpful and really seemed to enjoy her job.
Thank you Homa.

Facebook Review, Dec.7, 2016, Beckie Bezanson

Arctic fame diamonds atRichmond Centre, excellent products.

Facebook Review, Nv. 30,2016, Euduardo Hernandez

I have known Julie for a long time since my first time here in Canada, I bought a pair of earrings from Arctic store Metrotown. She is a nice and approachable lady I’ve ever known.

Facebook Review, Dec.7, 2016, Mary Wee

Wow, what great service. And good deals too!

Facebook Message review, Dec. 6, 2016, Ken Salter

My son will got married next May, so we went to Richmond Frame Diamonds to shop around. Kendy is very helpful to us, patient and explain every details of each ring to my son and asking any comenetwhich they can ad

Facebook Message, Dec. 4, 2016, Ringo Lam

The services they provide was awesome. Great job guys especially Rania. Artic Canadian Diamond is lucky to have you. Keep up the good work!

Facebook Review, Dec. 7,2016, Mary Anne Dumili Limin

Its fun to shop at arctic Canadian diamond at metro town.they are all nice and friendly specially jane and rania and julie🙂

Facebook Review, Dec. 7,2016, Jinky Alvair

purchased a gorgeous 3 ct diamond ring at Arctic fame diamond store in Metrotown…With the help of ‘my fairy diamond godmother’ named Jane (just kidding). Jane is the most patient sales clerk in the store, she helped me pick the perfect one. She said I deserve the best! …Boy! Did I ever got the best! When you come to arctic fame diamond in Metrotown just look for Jane as she will make your dream come true.

Facebook Review, Dec. 7, 2016, Skyler Forsur

I had a great experience with Ms. Jane in Metrotown Branch, good customer service. And even other salesperson were very nice to talk to. Beautiful store and lots of selection that fits your budget. I highly recommend this store.

Facebook Review, Dec.7, 2016, Ramon Randal Cruz

Very helpful great place. Ingrid was very helpful at metrotown

Facebook Review, Dec.6,2016, Sandra Li

Jane and her coworkers did an outstanding job and JAne has a good costumer service and their store is so clean.

Facebook review, Dec. 5, 2016, Joanne Estrada

I am thrilled with the gorgeous diamond hoop earrings my fiancée got me for my birthday…I have received so many compliments on them!! Thank you to Wendy from Fame Diamonds in Richmond Centre for helping us. She was very professional and knowledgeable…with no pressure!! Very relaxed and friendly atmosphere, we will definitely be back!!

Facebook Review, Dec. 5, 2016, Serena Lo

Amrit has helped us with our ring choices and made the experience so easy and great! We highly recommend this store and Amrit for all your jewelry needs!!!! 💕💕💕

Facebook Review, Dec. 3,2016, Kalili Anakotta

Ingrid at the Willowbrook location was very helpfull. Was very pleased!

Facebook Review, Dec.3, 2016, James Foley

Very helpful great place . Ingrid was very helpful at Willowbrook mall

Facebook Review, Dec.3, 2016, Cameron Meakin

Ingrid at the Willowbrook location was very helpfull. Was very pleased!

Facebook Review, Dec.3,2016, James Foley

Amrit has made our rings shopping experience so easy and great! No pressure and answers for all the questions we had! Highly recommend this store and Amrit for al your jewelry needs!! ��

Facebook Review, Dec.3, 2016, Kaili Anakotta

I found my ring at the Richmond location, which they had a wide variety of what I was looking for. Wendy helped me out and it was great service and found exactly what I wanted! Thanks again Wendy

Facebook Review, Dec.2,2016, Scott Cooney

We went to the Arctic Fame Diamonds at Richmond center for my engagement ring. Wendy Chin was wonderfully professional, informative and accommodating. She answered my countless text queries very promptly and gave me a great deal at the end.
I would highly recommend her service to other, and would definitely come back again for my wedding rings.

Facebook review, Dec. 2, 2016, MAndy Li

I went with my daughter to the Arctic Fame Diamonds at Richmond center for her engagement ring. The store has great selection and Wendy Chin had provided a warm and friendly service. We end up buying not only my daughter’s ring, but I also purchased two sets of rings for the wedding =).
I’d highly recommend her service to all my friends and family, and would come back again.

Faceboo Review, Dec. 2, 2016, Janey Zheng

Found a great pair of earrings for my Mom at the Willowbrook Langley location, didn’t think I could find anything within my budget but I did! Ingrid was a great help. Thank you!

Facebook Review, Dec. 2, 2016, Jewel Wilson

Want to complement how I always get excellent service from your salesperson John. He has been my go to jeweller for many years. My son purchased his engagement ring also and was very happy with the service too. John is always able to come up with what we are looking for.. I look forward to seeing john when I need a nice piece of jewellery . thank you. Angela Cusano

emailed, Dec.1, 2016, Angela Cusano

Langley location
…..very very nice

Facebook review, Nov.30, 2016, Aydan Dungey

Wendy at arctic fame diamonds at Richmond centre was very knowledgeable when helping me find the perfect gia diamond engagement ring. The experience was excellent and very enjoyable! I will definitely go back.

Facebook review, Nov. 30,2016, Ash Grewal

Happy to get my engagement at Arctic fame diamond at Richmond center, Kendy she is helpful and have excellent service. Highly recommend for here. Thanks again
Kelvin Kuang

Facebook review, Nov. 30,2016, Kelvin Kuang

Dear Fame Diamonds staff

My name is Azar and I recently shopped for myself for the first time from Fame Jewelry.Your staff Homa was the person who greeted me at your Capilano mall location. She was very friendly and answered my questions very nicely. She helped me chose what I was looking for after I told her my budget and preferences.
I will go back for sure and I hope when I go she is there again. I am writing this to thank her for her customer service and her for allowing me to look around as long as I needed in order to see all my options.

Thank you Fame Diamonds and thank you Ms.Homa

Emailed, Nov. 29, 2016, Azar

Wendy is in Arctic fame diamonds in Richmond center help me to choose what I like and thanks for her excellent service.

Regards,
Nicole

emailed, Nov. 29,2016, Nicole

I would like to thanks the hard working for your staffs name Kendy and Sandy, they work at Richmond Centre Branch, their working attitude are highly appreciated.
Yours truly,
Andrew Kwan

emailed, Nov. 29,2016, Andrew Kwan

I purchase my wife’s bridal set ring for our anniversary in Park Royal location and Irene help us to choose the perfect ring. She’s so helpful and very accommodating and very patience with all of our questions and definitely will go back to purchase another piece of jewellery and refer to all of our friends and relatives. Very very happy. Thanks for all the help

Emailed, Nov.28,2016, Casiano Cabintoy

I bought my rings in their store located in Richmond Center. I was helped by Wendy and she provided excellent service. I am extremely happy with her service. I went to numerous of jewlery stores before I finally decided that I should get my rings at Arctic Diamonds. You should definitely come to their store too!

Facebook Review, Nov. 26, 2016, Alan Cheng

I’ve worked closely with Homa, one of the staff at the North Vancouver location, and she has helped me tremendously in picking my favourite necklace. She was very kind, patient, and knowledgeable about the products. I am very happy with my choice and I would recommend Fame Diamond to anyone looking to buy jewelry!

Facebook Review, Nov.26, 2016, Tara Emaminia

We had a great visit to the Richmond store yesterday and Kendy was our sales associate. She was very knowledgeable and helpful in finding very personalized wedding rings for us. The rings in the stores are very good quality and have unique designs, I’d recommend anyone looking for a unique, non-mass produced jewelry here anytime.

Facebook Review, Nov. 27, 2016, Patricia Oka

I’ve known Kendy for nearly ten years! She has the friendliest and most professional attitude. I bought from her when she was at a different store chain and then just followed her when she transferred to Arctic Fame Diamonds. She is honest and just goes the extra mile to meet my needs.

Facebook Review, Nov.27, 2016, DA dA L

Rose was very friendly to us! Very good customer service. We will be back soon.

Facebook review, Nov. 27, 16, Rachel Caballero

Very good customer service by Winnie and great pricing also an excellent store

Facebook review, Nov. 27,16, Bill Dehal

I have bought a diamond ring for my wife at this store in metrotown location…thanks to rose one of their staff for being very helpful and knowledgeable about their product…..will definitely recommend to anyone!!!

Facebook Review, Nov. 27, 2016, Noel Picardal

Excellent services by Sandy, she is very experience and giving me a lot of ideas for my wedding gifts. She offered me free additional 2 more inches for the chain. Free in store certificate for the diamonds. And the very cute package for gifts. I strongly recommend the store in Richmond. By Zoe

Facebook review, Nov. 27, 2016, Bowen Li/Zoe

I have purchase my jewelry wardrobe from Arctic Canadian Diamond Metrotown location. When i met Rose And she was very attentive to my wants and fulfiiled my shopping needs.
She informed me about the financing program and also introduce me to their lifetime warranty for my jewelry. I must say that Rose is a very well trained sales professional, with very good customer service skills. I looking forward tk buy my next piece of jewellery soon

Facebook Review, Nov. 27,2016, Dorothy Botabara Bendana

I met Kendy since day one when I was looking for an engagement ring up to purchasing our wedding bands, great selection and awesome service. I highly recommend them! Ask for Kendy at the Richmond location!

Facebook review, Nov. 2016, Michael Poon

Fame diamond does professional jobs,I have been there so many times and really enjoyed! I knew the nice sales lady Wendy at metro town store since four years ago, she’s patient and helpful to assist you to get what you looking for! The owner Thai is also a great businessman. Very nice meet them so I introduced a lot of my friends to buy engagement rings from them! All my friends are happy with them to get awesome deals! Strong recommend to shop with them

Facebook Review, Nov.27, 2016, Kai Qin

Hi
My name is Sahar and I have been a loyal customer of Fame Diamonds for many years now. my first jewelry I bought was from Homa who I first met at the Capilano Mall store and glad to know she is back after being gone for a while.
I like to thank her for her amazing customer service, great information she provides and allowing a customer to be comfortable while shopping and not trying to force anything.
She is always smiling, and very welcoming and it makes the experience great.

It was great to do my gift shopping with her help on black Friday and I will go back for myself again

Thank you
Sahar

emailed Nov. 27, 2016, Sahar

I’ve purchased from these guys before, and I’ve gone in for advice and inspiration. In both cases, the staff have been incredibly friendly, helpful and did not make me uncomfortable by being too pushy. Great experience interacting with these guys and I look forward to the many more experiences to come!

Google Business, Nov. 26, 2016, Mazdak Mohammadi

Just bought my wedding band at the Richmond location. Kendy and Sandy was very helpful with suggestions and their customer service was excellent

Facebook Review, Nov. 26,2016, Anna Chau

Farhad has been very kind with very good customer service, last Christmas and this Christmas.
I will always come back
Jacqueline Hathaway

Emailed, Nov. 26, 2016, Jacqueline Hathaway

I .would like to say that The service from Jhon and Homa is excellent the staff is very friendly and helpful thank you Jhon for fixing my ring
Regards, Esthela

Facebook Review, Nov. 26, 2016, Esthela

My fiancé worked with Irene at the North Van location for over 5 months before he proposed. From the very first day I met Irene, I felt like we had known each other forever. Each time we visit, we are welcomed by her positive energy and helpful nature. She goes above and beyond for her customers and I would highly recommend her. I’m looking forward to working with Irene again when the time comes to purchase our wedding bands!

Facebook Review, Sept. 26, 2016,Cheryl Brotonel

The Fame diamond store at Metrotown “Artic Canadian Diamond”. The staff there were very helpful and weren’t pushy like most of the other stores out there I’ve found. Nancy was great and helped me design the engagement ring to what I had in mind. End result is excellent. Will definately recommend shopping here.

Facebook Review, Oct.14, 2016, Nick Vdw

Thai and his team did an outstanding job with my engagement ring and the custom wedding band that we designed to go with it.
Not only did he offer his expertise but also made many suggestions to suit what we were looking for. He was extremely patient and understanding with each change we wanted to make, no matter how small. He was also very flexible with meeting us in the evenings and on weekends, and very good at communicating via email, text, phone, and in person. As a result I have an amazing one of a kind ring that I am incredibly happy with!
Thank you so much Thai and Fame Diamonds!
Monika & Kris

Facebook Review, Oct. 26, 2016, Monika M. Rutledge

I been shopping at fame for years..Irene has been excellent in helping us with making the right investment. Always happy and lots of smiles, not high pressure sales.
Recommended many of my friends and have great feed back from her dealings.
Thank you for making our life more brilliant each and every day.

Facebook Review, Nov. 18, 2016, Shaun Mitha

I would like to thank all the people at Fame Diamonds! Always the best service, quality and price and if your like me you want to take advantage of their warranty plan. It has saved me more than once with sizing and missing diamonds! Love you all!

Facebook Review, Nov. 19, 2016, Danika H

I just got the most amazing service thank you Fame Dimond!

Facebook Review, Nov. 19, 2016, Coryne Wasilina

Love this place ladies are awesome! Ingrid was amazing loved my ring and earrings thanks

Facebook Review, Nov. 19, 2016, Mhay Cee

Lovely jewelry in the Langley branch fast and efficient service

Facebook Review, Nov. 19, 2016, Jessey Luc Forgues

The langley location is nice and very helpful staff. Thanks to Ingrid for all your help!

Facebook Review, Nov. 19, 2016, Teshla Vanessa

Excellent customer service especially especially Jane. They are all friendly and very approachable.

Facebook Review, Nov. 25, 2016, Arym Dalila

Jane you did an excellent job… Friendly and they are all nice..

Facebook Review, Nov. 25, 2016, Margie Caspillan

Great customer service thank you Rania and Jane . The store was nice and clean I love their jewellery

Facebook Review, Nov. 26, 2016, Crisanto Padilla Abejero

Rania & Jane did a good job helping costumer, I love their jewellery, the store is clean, staff are nice and friendly

Facebook Review, Nov. 26, 2016, Yam Soriano Padilla

Jane your are excellent, friendly and you know your stuffs….. Good job!😃😍😎🙂

Facebook Review, Nov. 26, 2016, Janelle Sobredo

I would like to thanx to arctic canadian diamond.specially to jane for amazing customer service

Facebook Review, Nov. 26, 2016, Arlyn Raqueno Candelario

I don’t know what to buy for my daughter and my wife today at Black Friday. Luckily, I dropped by Arctic Fame Diamonds and Winnie the Sales Consultant, happily helped me out reached on my decision, and I am happy to visit again on the same store in Richmond Centre on special occasions.
Ray j

Facebook Review, Nov. 26, 2016, Bowen Li

Jane was extremely helpful. I didn’t have any intention of buying a necklace but I ended up buying it. Thanks to her help

Facebook Review, Nov. 26, 2016,Marthi Tesfaye

Jane was extremely very helpful. She has a natural ease to her.

Facebook Review, Nov. 26, 16, Raylyn Timmy

Located in Willowbrook mall, Langley. Come and visit and look for a very helpful lady named Ingrid.

Facebook Review, Nov. 19, 2016, Honey Ko

I just got the most amazing service thank you Fame Dimonds!

Facebook Review, Nov. 19, 2016, Coryne Wasilina

My fiance and I have been coming here for 2 years and the only person I trust with my money is Amrit she is the best person to go too when buying diamonds!!!!! She is very knowledgeable and honest. Thank you Amrit for everything!!!!!

Facebook Review, Nov. 19, 2016, Eric Shaun

Out of all the diamond shops that we’ve been to, Fame Diamonds has one of the best services (same as Birks.) They are friendly, patient, and know what they are talking about. Yuena helped us during our first visit. She was very patient and let us try on many rings. We went there for a second time and Irene was extremely helpful. She took time to talk to us and taught us how to inspect the diamond etc. We found the halo setting for my engagement ring and no other places have the style as nice as theirs. Thumbs up for their diamond setters as well. I got my ring finished at their North Van location and they are so fast.

Facebook Review, Nov. 21, 2016, Mingca Wang

Great customer service! We found exactly what we were looking for.

Facebook Review, Nov. 22, 2016, Heather Everett-McLaren

Beth and Farhad were wonderful today!!! I would highly recommend this store to anyone!! They have a beautiful selection of rings and lovely staff!!!

Facebook Review, Nov. 22, 2016, Hanna Bouchard

I recently purchased a beautiful ring for my 41 years anniversary at Arctic Fame Diamonds in Metrotown. Nancy have been amazing with excellent service, honest, and very good price. I totally recommend Arctic Fame diamonds for everyone.

Facebook Review, Nov. 23, 2016, Vivian Phung

I bought a beautiful necklace in Langley store for my mother. Ingrid helped me to choose it. She is very nice. I will come again next time.

Facebook Review, Nov. 23, 2016, Jean Yu

Ingrid at the Willowbrook Mall location is wonderful. She has helped us on numerous occasions as we picked out an engagement ring and wedding bands and has always patiently guided us through the process. Highly recommend!

Facebook Review, Nov. 23, 2016, Brian Gregory Wota

Nice rings. I’m excited to get one. 😃😃😃😃 excellent good service-thanks to jane!

Facebook review, Nov. 25, 2016 MsGrace Tomas De Guzman

Jane have a good customer service! We found exactly what we were looking for

Facebook Review, Nov. 25, 2016 Marciel Rivero

Excellent Customer Service and knowledge about their products. Jane has been very helpful and patient with us when we were looking for the perfect wedding bands. We’ve been to other shops and almost bought another pair, but Jane’s friendliness, kind assistance and extremely helpful approach made it very easy for us to choose Fame Diamonds for our wedding rings. Thank you Jane.

Facebook Reveiw, Nov. 25, 2016, Chie Gopez Macapagal

Great Customer service thank you Rania

Facebook Review, Nov. 25, 2016 Jo Ramos

Jane is one of the best in the jewellery store she’s so friendly and really knows what is best jewelleries for me and I really like it 😀😀😍😍❤❤👍👍👍👍👍👍👍👍👍👍👍

Facebook Review, Nov. 24, 2016 Madelyn DC De Asis

we are looking for a necklace and earing set and could not find what we were looking for . the arctic fame diamond in metrotown made it easy.i found a perfect set. The best part is that had a very good person working with them name Jane Azores, because of that i would recommend to many of my Friends, she,s been assisted me so warmly and found excactly what i want, very professional..Make me feel special.. lovely experience -cassie form new westminister

Facebook Review, Nov. 24, 2016 Cassie/Athalia Caszhandra

Nisha was great help and just got new amazing earrings!!

Facebook Review, Nov. 24, 2016 Hana Nguyen

Nisha helped us finding a beautiful diamond ring…thanks!
Sim Virk

Facebook Review, Nov. 24, 2016

Great service at Arttic Fame Diamonds in willowbrook mall. Ingrid was fantastic! Helped find my wedding ring and gave me a great detail on it
Stefan Jones

Facebook Review, Nov. 24, 2016 Stefan Jones

Unbelievable service!
We have visited 4 other tier 1 jewelers which were good to very good knowledge and service.
but ARCTIC FAME DIAMONDS was outstanding.
Thank you NISHA for your service, support and knowledge. Excellent.
Tony, we are in your debt for the support you gave to NISHA working for us to get the best deal, which is where my wife has NO regrets…
John Gamba

Facebook Review Nov. 24, 2016 John Gamba

I bought a bracelet from capilano mall Fame Diamonds Branch last night
I found them very friendly and their price was acceptable with good discount, i enjoyed our shopping from there
Thank you
Ali Reza Khazaee

Facebook Review, Alireza Khazaee, Nov. 24, 2016

My husband bought me a matching wedding ring for our 35th year anniversary and my birthday at fame diamonds park royal. A guy and Irene help us to find the right set for me. They were so kind and nice. Definitely I will go back again. Thank you. I ❤️my ring👍

Facebook review ,Nov. 23, 2016 Jeana Cabintoy

Shopping at Fame Diamonds was indeed a pleasure. Helpful staff (Beth and John) suggested the perfect gift for my wife.
Thanks again,
Jerry T.

Emailed Nov. 23, 2016 Jerry T.

To Fame Diamonds
Dear Homa,

I would like to take the opportunity to thank you for your professional assistance in convincing us to buy some jewelry.
Actually it was not at all our intention to purchase any diamond earring. It was just accidental that we looked through showcase and you approached us in a friendly way offering any assistance we may require. Your kind and professional way of dealing with people was so great and convincing, that we felt we should buy something.

We trust that what we bought to be something genuine.

Regards,

Massoud Lotf-Jad

emailed, Nov. 25, 2016 Massoud Lotfi

II had a very good customer service with Beth at Fame Diamonds in Capilano Mall. She was very eager to show me the different pieces I wanted to buy as a gift.

Thank you so much
Parvin D.

Emailed, Nov. 23, 2016, Parvin D.

Hi there, just wanted to express my delight at the amazing service I got at your store. Farhad was very helpful and knowledgeable which helped my decision to buy a piece of jewelry from your store!
Raishma Bhan

Emailed 22 Nov. 2016, Raishma Bhan

We just purchased a beautiful ring for a special friend and had fabulous service from everyone – we will make this our jeweler of choice!

Emailed Nov. 17, Anne Mitchell

Dear Sherry and Beth,
Thank you so much for the time you took today to help me pick a ring for my wife for our anniversary. She loved it! I was considering to visit several stores before my final store to purchase a gift for my wife but your exceptional costumer service made it my first store as the last one!
Thanks again for making this day memorable for us.
Regards
Mehdi

Mehdi Botyari, emailed 11-16-2016

Comments : Shopping at Arctic Canadian diamond in Metrotown was great ,The staff were very friendly and beautiful specially the Lebanese girl she is awesome. I love the jewelry from them, and I recommend all my friend to shop there.

Evelyn Chavez, emailed, Sep 22, 2016

I want to thank Julie at Arctic Canadian Diamond @Metrotown location for being extremely knowledgeable and professional. I was looking for a wedding anniversary gift and she patiently helped me find a beautiful pair of earrings for my wife. Thank you for your great service! I will definitely come back for any future shopping, and will pass the word around to my friends too.

Jonathan P. Yelp, Sep 19, 2016

Kendy at the Richmond Center location was so helpful to work with.
She was instrumental in helping design a custom diamond ring for my wife. She helped us find the right diamonds and so helpful with any questions we had.
The turn around time was exactly as she said. She made the whole process so simple and straight forward.
I would not hesitate to contact Kendy again if I needed another piece of jewellery and I would definitely not hesitate her to others.
Great experience. Keep up the good work!

Dom C. Yelp, Sep 18, 2016

Comments : Fall in love with Fame Diamonds. Thax Kendy and all staffs in Richmond location for such a professional works for my engagement ring. Highly recommend this place to all couples!!! Love it.

Stephanie, emailed Sep 14, 2016

Subject : Rania at Arctic Canadian Diamond in Metrotown

Comments : I have been shopping for a pair of princess-cut earrings for almost 3 months. I must say that Rania S., the Diamond Advisor at Arctic Canadian Diamond in Metrotown is one of the best sales representatives I have dealt with. Rania has great product knowledge and is very patience. Even though she knew that I came with a smaller budget compared with what I was looking for, she still took the time to explain GIA and to bring in different stones for me to look at. I have finally purchased a pair of beautiful earrings from Rania.
I will definitely refer all my friends and family to Rania when they are shopping for jewellry!
S. Chan

S. Chan. Emailed Sep 12, 2016

Comments : I am very pleased with the diamond ring purchased with the help of Shamsi at the Capilano Mall. The Canadian diamonds are very bright and the ring attracts many comments as it quite distinctive. Shamsi was very helpful in helping me choose this beautiful ring.

Cynthia, Aug 26, 2016, Emailed

We have been customers of Fame Diamonds now for several years as we have found your selection and pricing to be very competitive.

Another consideration has been the excellent service and support we have received from your representative, John. We have followed him from your store in Park Royal
to Cap Mall and will continue to take advantage of his expertise.

Yours truly,

Fred Zinn
Ellnore Franks

Fred Zinn and Ellnore Franks, Aug 25, 2016, Emailed

I was very pleased with the excellent customer service I received from Thai. He met with me and presented exactly what I was looking for in my budget and delivered on time. My fiancée is very happy she has such a beautiful ring!

Jacki Giannandrea, Aug 22, 2016, Facebook

Rated 5 star for good service.

Wendy McLean, Aug 21, 2016, Facebook

Arctic Fame Diamond, Richmond Center – Richmond: Hi Kendy, Thank you for your amazing customer service and diamond knowledge. You always create such a fantastic and fun experience each and every time we are in your store. Thank you! Angela and Jeff

Angele Lu, Aug 18, 2016, Google+

I recently asked my girlfriend to marry me on a romantic trip to San Francisco and she said YES!!! I was very nervous and I wanted everything to go just right! She is my perfect match and I wanted her to have her perfect ring! So a few month prior I had taken her with me to meet Nancy at Arctic Canadian Diamonds, in hopes to find that perfect ring. They had lovely rings there but my fiancé has always had a keen interest in designing her own ring. Nancy was wonderful she took all our ideas, concerns and our price range in to consideration and said they would make her perfect ring just the way she had always imagined it.
My fiancé had no idea when the ring was finished or what the end result was. But I thought it was stunning and I knew that she would love it!
I will let her have the last word, (as usual haha 🙂
OMG YES and a whole lot of happy tears where all that came out. I love my ring and my new fiancé!!! It was the best day of my life he was so cute he carried the ring for 24 miles of bike riding just to give it to me at the perfect moment!
We want to thank Nancy so much for making me the most beautiful and meaningful thing I will ever own!
Thank you!!
S & C

S&C, emailed, Aug 15, 2016

Excellent customer service. During my search for an engagement ring, I visited several different stores. The staff at Fame Diamonds were exceptional, particularly Michelle at the Metrotown location who was both knowledgeable and patient. She took the time to answer all my questions without any pressure (making the buying process a lot more easy and comfortable). Had the opportunity to meet Thai (designer), and was further impressed by his professionalism. Highly recommended.

Kosta Sainis, July 19, 2016, Facebook

I had bought my ring 2 years ago the service in store was great. Then had moved to Edmonton Alberta, well they do not have stores out here of Arctic Canadian. So I have to send it out in mail every 6 months to get checked and serviced. While doing so was bad communication no replies no calls back pretty much felt ignored until the last time I had sent out was a new employee name Colleen…. she was exceptional to deal with great service. Called back right away. Let me know what was happening with my ring. So happy they have her. I would suggest anyone to talk to her about getting any jewelry from here would be her. !! Happy shopping.

Erica Boudreault, July 4, 2016, Facebook

Thai was great to work with. Very professional and the ring turned out great!

Matthew Haglund, June 29, 2016, Facebook

Thai was the gentleman who I dealt with in getting the engagement ring for my girlfriend. He goes above and beyond when it comes to customer service and replies promptly to questions/concerns. Initially, I was going to order a loose diamond online since that was a cheaper alternative and get the setting done by fame; however Thai gave me a better deal on the diamond. I ultimately got the entire ring from them instead of buying something sight unseen. Highly recommend fame diamonds!

Barry Yeung, June 24, 2016, Facebook

Hello to Wendy at Arctic fame diamonds,
Thank you so much for all the help you’ve given us. You really took the time and patience to help us find the right diamond and especially finding the right price for us. Thank you thank you thank you!!!!

Amy Ng, June 16, 2016, Facebook

Ms. Shamsi was very patient, friendly and polite. She knew her job very well and explained everything in a simple way so you could understand. When I visited there by chance I bought some pieces of jewelry though I didn’t intend to buy at all. It was due to Ms. Shamsi explanations which convinced me to buy.

Safar Mousavi, June 17, 2016, Facebook

Super awesome couple, there was an upset which was rectified tenfold and their prices cannot be beat! Quality of workmanship is great plus their shop is local!

Melissa Hembroff, May 2016, Google+

Husband surprised me with a bracelet from here. I went back to get it sized and asked for a safety clasp so I never lose it. Bracelet broke when I dried my hand with a towel after washing them. Terrible service. Once they have your money, you are nothing to them. No refunds allowed. Will not be shopping here again. The Persian lady who is the manager has no customer service and is pushy. The other Asian lady with her hair always in a bun appears as though she doesn’t like her job.

Erim S. Yelp, May 19, 2016

Hello Thai, your new store is very beautiful- I love the cabinets and all the show cases–all the jewelry is displayed very elegantly!!!At this time I want to thank you very much for all your time and effort on my behalf. My family enjoys many beautiful pieces which I have picked out for them and they are thrilled with the choices. I love the many pieces that have made for me and I receive so many compliments —thank you so much!!! I really appreciate your expertise and knowledge of jewelry and it is always a pleasure to meet with you in the store.
All best wishes for your continued success,
Again thank you very much

Donna Fishwick, emailed April 10, 2016

Nancy at Fame has been extremely patient and understanding. She knew exactly what I had liked right from day 1-even though I second guessed myself! Very professional. She even went the extra mile to make us happy. She has very good customer service out beats the super high-end stores out of the ball park! I would definitely recommend her to my girlfriends. 🙂

Thuy Tran, March 2, 2016, Facebook

Nancy was very friendly and professional in helping me finding the right ring. Good communications with her staff to help assist the customer’s choice. She was very patient in helping me and answer all of my questions. My experiences with Nancy at Arctic Fame Diamonds was excellent.

Anton Nguyen Thang, March 1, 2016, Facebook

FAME DIAMOND IS CLOSING – next to food court, the store just opened few years ago.
I can’t understand it. I guess the location or rents too high. Staff isn’t very helpful, or use
aggressive sales tactics that usually fail. Good luck to them.

Joeseph P, Yelp, Feb 24, 2016

Nightmare Roller coaster experience shoppers beware. All started when someone in my family bought me a ring for Christmas. I was absolutely not letting anyone buy me a gift that expensive when I know what situation they’re in so I said thank you but tomorrow let’s go return this. So the next morning I took time off to go and return this ring with the person who bought it for me. Upon arrival I told their manager Irene the story and immediately got a cold hearted no return policy. After wasting about half an hour of my time and me being extremely unsatisfied, since every other jewelry store I’ve been to has gift returns, the only way they’d take the return was if I exchanged for something and then I pay full price and then they’d accept the return once I’ve paid for a new one. Absolutely turned my Christmas in to a nightmare. I at this point at least thought okay at least I’m paying for it even though I’m not too settled on the new ring. So after buying the most damn expensive ring in the store, they did give me a decent offer and they said they’d size it for me in a few days which was okay, I then got the sized ring and I went to put it on my finger and it was absolutely loose. Like it didn’t even touch the skin around my finger if I held it. It slides freely right off if my hands down. So extremely frustrated even more a few weeks later I found time to personally go in and Irene who was dealing with the case wasn’t there. I spoke to a very nice helpful gentleman who did all he could. I explained to him I know it’s not your fault but I need this ring re sized because the sizing we did is completely wrong. Whatever ring they tried on my finger as a size, they went 1.5 over. I gave him the day I need the ring by and I told him it should be free to size the darn ring since I just bought their most expensive men’s diamond ring. He saw I was frustrated and he said that he will relay the message to Irene the next day. I told him to have the manager contact me if there is any delay ext as I’d like to know. So today I took time off again to go pick up my ring. I get there and not only did the manager not follow up to tell me it won’t be ready but they also are saying they’ll need it for another week and they say they’re going to charge me to re size the ring I bought from then to fit the finger it was originally supposed to fit. I am absolutely so dissatisfied with the manager. Definitely not buying any jewelry from here anymore and would never ever recommend this place to anyone. Many better stores out there where you’ll get treated and they’ll have returns and they’ll size the ring for you for free and will give you a true experience for the same or better price.

Houman Ataei, Jan 2016, Google+

I was helping my friend find a matching necklace for her heavy pendant. We couldn’t decide whether to get a silver one or a white gold chain. After checking every jewelry store in Metrotown, we went to Arctic Canadian diamond. Miranda was very patient and helpful in educating us on the different kinds of chains. My friend ended up deciding which one to get. She has received praises from friends on both her necklace and pendant, so I know the two are a perfect match! Thanks for the professional service, Miranda!

Steve L. Yelp, Jan 18, 2016

Hello there ! My experiences with Sandy and Michelle at Fame diamonds in Metrotown were absolutely stellar!!! The quality and prices are very captivating , their styles are unique and so exciting!!!! Their “Service ” is unparalleled and I believe I cannot describe how Michelle and Sandy were so above and beyond ! So personable and enjoyable thank you so much ladies !!! I believe they are exceeding the industry standard! Fame Diamonds your name says it all and so much more thank you so so much for making my so Christmas special ! I’ll be back ladies !!!

Doronthy Louis Geary, Jan 8, 2016 Emailed

I would rated 5 star.

Shahab Ravanparast, Jan 01, 2016, Google+

Fame Diamond has been our family jewelry for many years. Their wonderful customer service team has been assisting our family for our jewelry need. I would highly recommend to all of my friends, go check them out at their various location :))

Cindy Chen, 2015, Google+

Great customer service ! Extremely helpful and never felt rushed to make a decision. Will definitely return.

Lisa Savage, 2015, Google+

I went to Fame Diamonds a few months ago to get my dad a chain for his 60th birthday, and I was very impressed by the knowledge of the staff and the excellent customer service! I had done a bit of shopping around, and there was nothing that I really liked that was within my budget, but Fame Diamonds had an awesome selection, and I was able to find the perfect chain for my dad. I dealt with Rania, and she was very helpful without being pushy which is a big plus for me. I checked out a bunch of the other jewellery stores in the mall and I think Fame Diamonds gives you the best value. Next time I go to the mainland I will be paying them another visit 🙂

Kelly Regan, 2015, Google+

Hi! I would recommend Fame Diamonds to anyone looking to get some new jewellery. They have wonderful customer service and their staffs seem to be very knowledgeable on their products. Both times I purchased from them and always been happy and if I was in the market for another piece of jewellery, I would go back and buy there again. Many thanks to Thai and Nancy! ((:

Thelma G. Reyes, 2015, Google+

Was looking for an engagement in Metrotown, and stumbled upon Fame Diamonds. I had done some research prior so had an idea of what I wanted to get, a cookie cutter was not something I wanted. Was greeted with a warm welcome and was assisted by the Julie. I had been to the major names.. but Fame was different. They were not only informative but were flexible to my ideas. They delivered on a ring that really blew her away! They beat everyone by service, quality and price! In the end I got a ring that was not only better in terms of quality, better in price but it was custom to me and her. I will be definitely coming back for myself, and definitely recommend others as well. Thank you Team Fame.

Tu Le, 2015, Google+

I would be very comfortably recommending Fame Diamonds to my family and others given their uncompromising level of service. I met Nancy at Fame Diamonds when I was on the hunt for my girlfriends engagement ring. Knowing full well, that, this was a significant investment – I advised Nancy of what it was that I was looking for. Nancy stayed in constant communication and found the right diamond at the best possible price. When the design my girlfriend fell in love with wasn’t available; Nancy worked with her goldsmith to create a prototype to ensure it was just as expected. 5 Stars!! I loved the experience so much that we just ordered our wedding bands from Fame Diamonds!! So did my brother-in-law. This time we dealt with Thai as Nancy was unavailable. He surprised us with the level of personalized service. On a side note, I asked Thai about Brietling watches and a day later, he was able to get me the watch I was interested in at a significantly lower price!! Thank you! Truly a one stop shop for all your jewelry needs!!

Amit G, 2015, Google+

We’ve been customers of Fame Diamonds for a few years now and every single time we have been very pleased with the outcome. The two diamond rings that Thai had made for me are the most beautiful rings I’ve ever seen! It’s such a pleasure to wear them and people always compliment them! We will definitely come back next time, Thai!

Artour Babaev, 2015, Google+

My recent purchase at Fame Diamonds was a diamond engagement ring that I bought for my daughter’s D-day. It was a pleasant experience with the best quality at no hidden costs. A wide collection helped a novice like me pick up the best piece for her! Thanks to their professional staff at hand!

Sophia Jones, 2015, Google+

I like coming here because of the great selection, Last time I came in, they were sold out of the ring I wanted, and they offered to bring it in from another location, so I was very impressed with the service. The staff are sincere, knowledgeable and great at helping you decide without being too pushy. They also have a goldsmith on site, which is awesome.

Kelly Regan, 2015, Google+

Thanks Shamsi for your great service and your help finding my daughter a great gift. Excited to share it with her!

Karem Planas, Dec 19, 2015, Facebook

Got diamond studs for my girlfriend for our anniversary. She really likes it. Special thanks for Thai who offered great discount on them. Searched everywhere before buying studs. Fame Diamonds has the cheapest prices.

Igor Khotts, Dec 15, 2015, Google+

Dear Nancy Le,
I am just writing to say thank you for the way my 89-year-old father, Ken Bennett was treated by your employee Rania S on Sunday. She did a great job in taking care of his issue, and we have told many people about Rania’s excellent service and caring style. She really came through for us.

One of my associates is an investor in Arctic Canadian Diamond. I’m sure she will be delighted to hear how pleased I am with the company. My sincere thanks to you and Rania.

Regards,
Graeme Bennett, on behalf of Ken Bennett

Graeme Bennett, emailed Dec 15, 2015

I had a great shopping experience at Arctic Canadian diamond in Metrotown thanks to Rania and Jane. I really recommend all my friends to shop there.

Elena Usita Berja, Nov 2, 2015, Facebook

The custom ring is awesome! Excellent craftsmanship. Thanks Irene!

Louise Seva, Oct 30th, 2015, Facebook

They custom made an engagement ring and wedding band for my wife and we were extremely happy with the service and the price!

Myles McCullough, Oct 25, 2015, Google+

Nancy and her staff were very helpful when I came in looking for an engagement ring! They we’re very knowledgeable and helped me find the perfect ring in my price range. They were able to have a custom band made for me based on my preferences and my fiancée loves it. Thanks!

Chris Phan, Oct 23, 2015, Facebook

Just got my 10 year wedding anniversary band from here and I absolutely love it. We had a great experience here!! Great customer service and excellent product!!

Shiva Azizi Khatamian, October 20, 2015

With no knowledge about diamonds and only a blurry photo of an engagement ring my girlfriend liked, Nancy and the people at Fame were awesome in helping me pick a diamond and then they made a beautiful custom ring similar to the photo. I was given the GIA datasheets to help chose the perfect stone and Nancy’s help all along the way made it very easy and stress free. I can’t thank her enough for the stunning ring, nor can my fiancee. I highly recommend Fame Diamonds!

Jon Jacox, Facebook, October 17, 2015

Fame Diamonds gave me an incredible jewelry buying experience. The customer service was impeccable as my needs were not only fulfilled but surpassed through the entire process. I had a vision of a custom created jewelry piece and the design and workmanship given from Thai Tran and his team couldn’t have been more spot on. The final product was absolutely perfect in every way. I couldn’t be more impressed. Thai Tran must be one of Greater Vancouver’s most talented custom jewelers.

Dane Lowe, Facebook, October 17, 2015

Nancy is amazing she let me design my ring and she had it made just the way I wanted it! The workmanship is amazing and the quality is top notch! I have and will continue to send my friends to see nancy and Thai!!! She can work with you to get that special ring no matter what your budget may be!

Crystal Zwicker, Facebook, October 13, 2015

Bought an engagement ring recently from Thai and he did an amazing job. Very knowledgeable and honest. It was a custom job and it turned out perfect. Most importantly my now fiancé loves it. I’d highly recommend Thai and the team at Fame Diamonds!

Nicky Nopantsé, Facebook, October 13, 2015

Bought an engagement ring recently from Thai and he did an amazing job. Very knowledgeable and honest. It was a custom job and it turned out perfect. Most importantly my now fiancé loves it. I’d highly recommend Thai and the team at Fame Diamonds!

Nick Paraskeva, Oct 13, 2015 Facebook

Five stars

Vanessa Van, Facebook, October 12, 2015

Five Star!

Vanessa Van, Oct 12, 2015, Facebook

Unboutably the best service if your looking for any kind of jewelry. Great prices on all the merchandise. I’ve been shopping there for about ten years. Thanks to all the great staff.

Andrew Wooding, Facebook, October 7, 2015

Great experience shopping at arctic Canadian diamond thank you to Rania and Jane for the great customer service

Ruby Soriano Martillana, Sept 23, 2015, Facebook

Michelle and Thai were extremely helpful in finding the perfect engagement ring for me. Excellent communication through the entire process and the custom ring I ended up with is stunning. My fiance loves it! I would highly recommend them to all my friends! Thanks again!

Carson T, Yelp, September 23, 2015

Five stars for good services!

Milla Larjava, Sep 19, 2015, Facebook

My husband and I went to Fame Diamonds on the recommendation from a close friend. Thai asked us if he could help us and assisted us for hours while I tried on countless beautiful rings. Thai was patient and very knowledgeable without been pushy. In the end, I narrowed it down to 3 choices (all very beautiful) and mu husband went a few weeks later to choose one of the three. We were so pleased with the service, quality of diamonds and fair prices that we went back to choose our wedding bands. Thai helped my husband while Nancy helped me, and once again we received exceptional customer service, high quality merchandise and fair prices. I highly recommend Fame Diamonds to anyone and everyone and I look forward to many more jewelry purchases in the future!

Elena Kemp, Sep 19, 2015, Google+

Had great experiences with Fame Diamonds….had claws fixed on my engagement ring and polished to perfection, then when I damaged my ring, they fixed it back to new…..amazing service and amazing people!! Would recommend them to anyone!!

Dilys Ryan, Sep 18, 2015, Facebook

Excellent customer service!!! Shamsi is by far the most experienced and professional associate in jewlery sales that I have ever seen. She answered all my questions and catered to all my needs, I walked away the happiest I’ve ever left a jewelry store. HIGHLY recommended smile emoticon what a gem!

Stephanie Allen, Facebook, September 18, 2015

My first experience at Fame Diamonds Store at Capilano Mall in North Vancouver was excellent, the staff that helped me, her name is “Farrah” was very helpful, friendly and knowledgeable of what am looking for, i was in the store to find a “Pandora Ring” but becuase of her excellent customer service i bought more than a ring, I ended buying 3 more pandora bracelet charms. I will definitely going back to this store in the near future. As a regular shopper, what am looking for is a good customer service and i found it in this particular store.

Gloria Ggemperoa, Facebook, September 17, 2015

Thank you “Farrah” (staff from Capilano Mall North Vancouver) for helping me choosing my very first Pandora Ring… I love it. And the 3 additional charms for my Pandora Bracelet…

Gloria Ggemperoa, Sep 17, 2015, Facebook

Me and my fiance bought our wedding band at fame diamonds and it is a really nice rings and we like it so much, The staff are very attentive and accomodating they assist us the moment we get there, They also educate us about what ring to get and they also gave us very good deal that we cannot refuse!.. Thanks to Shamsi Irene and Igor.. We enjoy our visit and its worth our stay inside the store. I commend all the staff. They meet our expectations. We will recommend Fame Diamonds to all our friends who’s looking for an excellent jewelry store.

Nica Valdez, Sep 15, 2015, Google+

Amazing shinny options at Metrotown location! Highly recommendable!!
It was hard to select the best out of lots of brilliant options….thanks to Rania Sabbagh at Metrotown location, she was a great help in making the right selection.

Nitin Kumar, Sep 14, 2015, Facebook

I highly recommend this store, my experience at fame diamonds was out of this world. They’re honest, direct and only deal in high-quality jewellery. They respected my initial budget, but also presented some options above it that didn’t break the bank.They have good selection in everything, They never pressured me into spending more, I love that they only sell high-quality jewellery. I told them exactly what I wanted and they delivered, 100% Very very good customer service! I was very impressed, this place is the real deal. I’ve been to several stores and non impressed me as much as this place.

Alyssa L., Yelp, September 13, 2015

I got my first pair of Canadian diamond earrings from my parents for my 18 birthday and love them. we shopped together because they wanted to make sure i get what i like. it was nice experience to hear the associate at fame diamonds took their time to explain the 4cs and patient to make sure we got the right one. would come back to shop here again.

Tram Nguyen, Sep 13, 2015, Google+

I had amazing customer service from Shirin I bough my wedding rings from her she was very very helpful thanks to her for best customer service at park royal location.

Sepideh Ansari, Sep 11, 2015, Facebook

Gem goldsmith in Abbotsford is the best! Second year shopping there and mary lou makes shopping there fun!! Excellent customer service!

Wendy McCluskey, Facebook, September 6, 2015

Very good customer service. .thanks rania and jane..

Elaine Ma, Sep 6, 2015, Facebook

Visited Willowbrook mall yesterday and had amazing service from Allison! Thank you for the excellent customer service!

Leanne Dayton Laurin, Sep 5, 2015, Facebook

I always visit fame diamonds at metropolis at Metrotown,because they have a good employee..And I love my engagement ring!Especially to sister ROSE who’s always helping me when I went there! Good job.

Joyce Lidefonso Alvendia, Sep 5, 2015, Facebook

I highly recomend Fame Diamonds for guys who are looking for that special ring

Ricardo Desjardins, Facebook, September 5, 2015

Nice! Rania.

Ramy Abou Dargham, Sep 4, 2015, Facebook

I used Fame Diamonds for my jewelry repairs for over a year, so naturally I went to Fame Diamonds to discuss custom made wedding bands. Fame Diamonds created two custom wedding bands for me in 2 weeks. I went in with my mom’s old engagement ring and a vision. Eileen was extremely helpful and made my vision come to life. I am SO happy with my diamond bands and they are perfect with my engagement ring. While we were planning my ring, we even found my Fiance’s wedding band! Great customer service, I would highly recommend Fame Diamonds for both custom jewelry and retail.

Michaela O’Neill, Facebook, September 4, 2015

Amazing store! I cannot believe personalization still exist at this day and age. I went into the store not expecting to purchase anything, Wendy spent hours finding out what I was looking for and what I did for work. She helped me pick out the perfect stone that represents “me”. And Thai, the owner, spent more time ensuring I was happy with the setting – he called and texted just to make sure I was satisfy. Amazing team of service providers! I wish all retail stores practice what Fame Diamonds do on a daily basis. If anyone is looking for the perfect piece for their jewellery collection or the perfect engagement ring – you must visit Fame Diamonds and ask for Thai or Wendy – you will be satisfy with your investment.

Belynda Lee, Sep 02, 2015, Facebook

I’m a frequent shopper at ARCTIC CANADIAN DIAMOND. I’ve bought many items from them and also had some of my jewelries repaired by them. I would highly recommend them to anyone especially RANIA, she is very friendly, helpful and knowledgeable. a must stop when in Metrotown!

Raquel Dasig, Sep 2, 2015, Facebook

Highly recommend – wide variety, great customer service 🙂 I’ve bought a few pieces of jewelry from Arctic Canadian Diamond in Metrotown and have always been pleased with their level of service and wide selection. I find that they often have a lot of pieces that are more outside-the-box than your big chain Michael Hill or Peoples jewelry stores… which is wonderful! Most recently I was helped by a lady named Jean who was very kind and patient in waiting for me to make my decision, not at all pushy, and gave me a killer deal on my wedding band. I will shop here again for sure.

Rachel Kenzie, Sep 02, 2015, Google+

We have purchased all our Engagement,Wedding and Anniversary rings from the Capilano store over the last 5 years.Excellent quality, service, and great prices.Thanks to Ti and his wonderful staff especially Irene.

David Crawford, Aug 30, 2015 Facebook

Great pricing and fantastic customer service. World class jewelers. Thanks Fame!

David Stasiuk, Aug 30, 2015, Google+

Fame Diamonds was highly recommended to me. The staff that helped me were truly exceptional and professional. The earrings I bought are beautiful and for an unbeatable price! Thank you to Fame Diamonds. I definitely recommend Fame to anyone looking for high quality and affordable jewelry.

Nhu Le, Aug 30, 2015,Google+

Thank you to employees from Fame Diamonds in Park Royal for their outstanding customer service and patience. It was an extremely positive experience purchase a watch. I visited a few stores to source the right watch for my son’s birthday and I fund it in the Fame Diamonds Store. For sure I am going to recommend my friends to visit Fame Diamonds.

Ali Bahrami, Aug 30, 2015, Google+

Fame Diamonds is definitely one of the best local establishments if you’re out shopping for an engagement ring! I went to the Richmond Center location and Wendy really helped make the whole process a positive one. She was very knowledgeable and provided a lot of suggestions and feedback, much better than I had received at other stores. She even helped make sure all my custom requests were met and kept me updated throughout the entire time. My fiance loves the ring that Wendy helped me with and we cannot wait to check out Fame Diamonds again for our wedding bands!

Jeff Wong, Aug 28, 2015, Facebook

After looking at many local jewelry stores, I found the Fame Diamonds where I got the exact diamond ring, I wished. Ordering process was smooth and customer service was excellent as they remain patient with me. I would definitely recommend Fame Diamonds for quality diamond jewelry and great customer service.

Katherine Jackson, Aug 10, 2015, Google+

I love shopping at fame diamonds. The employees are all so great and are very helpful. Great selection of pieces as well. I recommend shopping at fame diamonds.

Melissa Bahrami, Aug 10, 2015 Google+

I went to Fame Diamonds a few months ago to get my dad a chain for his 60th birthday, and I was very impressed by the knowledge of the staff and the excellent customer service! I had done a bit of shopping around, and there was nothing that I really liked that was within my budget, but Fame Diamonds had an awesome selection, and I was able to find the perfect chain for my dad. I dealt with Rania, and she was very helpful without being pushy which is a big plus for me. I checked out a bunch of the other jewellery stores in the mall and I think Fame Diamonds gives you the best value. Next time I go to the mainland I will be paying them another visit 🙂

Rocket Dive, Aug 01, 2015, Google+

Excellent staff and great service, very helpful!

Jordan G, Aug 01, 2015, Google+

Exceptional customer service and they do great work on custom made jewelry. We dealt mostly with Thai who goes above and beyond. Highly recommended!

William Durana, Facebook, July 27, 2015

Got my engagement ring custom made here and it turned out exactly what I wanted and asked for. They did such a great job we came back a year later to have our wedding bands custom made. We couldn’t be happier with our purchases and the great customer service from the staff. We dealt mostly with Thai who is very knowledgable when it comes to diamonds/jewellery and has made for a pleasant shopping experience. They always have great promotions in store and offer great deals. Highly recommended !

Sara Le Durana, Facebook, July 24, 2015

Four stars

Tony Chee, Facebook, July 22, 2015

Just want to send a quick message to thank you for all your help! It is much appreciated.

Shopia Jones, May 30, 2015, Facebook

Have made multiple purchases at Arctic Fame Diamonds and have always received great helpful service. The staff is very knowledgable. Turn around time for rings and resizing was faster than expected. Highly recommended!

Chris W., Yelp, May 23, 2015

5 Star for good service!

Adrianna M Castillo, April 23, 2015, Facebook

Awesome people , thanks for all your help Irene nice talking to you

Josefina Santos Valdez, Mar 25, 2015, Facebook

Just happened to walk through their new store in Richmond Center (a few months back) and had the pleasure of meeting Thai. Thai was very knowledgeable and was helpful in suggesting a diamond and design that would work with our budget. In a short time we were able to select a diamond, and customize design a ring.

Thank you very much Thai, we will definitely be coming back!

Derek F. Yelp, March 25, 2015

Thank you Nancy for helping me pick out the perfect necklace for my mom. I started off not really knowing what to look for and left with an amazing necklace that my mom ended up loving! She wears it everyday now smile emoticon Excellent customer service and quality of jewlery!

Phuong Tran, Mar 20, 2015, Facebook

Thank you to Michelle and Fame Diamonds for their outstanding customer service and patience. It was an extremely positive experience purchasing an engagement ring through Fame. I had a timeline and they went above and beyond to ensure that I got everything well before that date. My fiance was extremely happy when she received the ring!

Michael Yap, Mar 16, 2015, Facebook

Age Shirinjon onja halesh Khobe, ma dige harfi nadarim

Maryam Zahiri, Feb 26, 2015, Facebook

Took my dad shopping for diamond earrings. It is nice to walk in to a store and get acknowledged with energy and a smile from the staff. Guzal was cheery and very friendly, which makes our diamond shopping experience pleasant. I’ve looked online but it’s hard to tell the differences in the diamonds on a screen. It’s nice that these guys are local and family operated. I would come back and recommend my friends here.

Edison T., Yelp, February 25, 2015

To the Store Manager at the Capilano location.

I just want to express my sincere appreciation for the fabulous customer service I received from Farah and Shamsi on Tuesday, February 10, 2015.

I went to your store to get an estimate on having 2 rings resized and was greeted by Farah. She was very helpful in explaining the information I needed with respect to correct sizing, price, etc. When I said I’d like to take some time to think about the information as I was just doing some research on estimates at the time, I did not feel any pressure from her to make a decision. Rather, I felt supported in taking my time and was extended the offer to call or drop by again should I need any further information.

After doing some shopping in the mall, I decided to return to your store to leave my rings to be resized. Both Farah and Shamsi made my experience very comfortable and enjoyable. It was because of the very personable service I initially received from Farah that made me return and my decision was re-confirmed when I was assisted by both Farah and Shamsi.

It is rare to find such pleasant, personal and non-pressured customer service these days and I greatly appreciated it in your store.

Just thought you should know that you have 2 very lovely sales associates!

Anne Schretlen, with thanks. Emailed, Feb 10, 2015

Hi,
I would like to let you know that you have an amazing employee. Michelle at Metrotown helped me get my engagement ring after I lost my original one. She was empathetic and caring about my delicate situation. She helped me every step of the way and I am so glad to have a new ring. The process with the insurance company is somewhat intimidating and Michelle clarified and took over all the hard work for me. I live far away and that was something I thought would be complicated to deal with but Michelle understood the situation and made it very easy for us to come in and arrange everything. I trusted her and she delivered. I just thought you should know what an amazing employee you have.
Thank you for all you have done for me.
Have a great day.

Dominik, emailed, Feb 2, 2015

I’ve been here quite a few times, as they have a great variety and collection of Pandoras and every time I’ve been here the associates have been so friendly, knowledgeable and patient! It’s not easy picking something from such a large collection of jewelries, but they are kind enough to find something in your budget and give you their honest opinion. Both ladies have been Iranian, I can’t remember their names but it’s always nice dealing with them.

Hedi G., Yelp, Janurary 22, 2015

I always question stores who ALWAYS have 50% off sales. It means everything is jacked up so high that they can simply give you a “huge discount” whenever they want. It’s purely psychological but I guess it works on some people.
Anyways, I went in looking for a tungsten carbide wedding band for me and my fiancee.
My fiancee was willing to look at other rings and the whole time we were there, the woman kept saying, “Maybe you should get something that has some value.”

This is one of the RUDEST things I’ve heard from any retail employee in a very long time.
I should have responded with, “Maybe you should get a face transplant” but I didn’t. It’s one of those woulda-coulda-shoulda moments.
Insulting the customers is not the way to have a successful business.

T Y, Yelp, Jan 19, 2015

Absolutely outstanding! Went here when I was looking for a diamond to renew my vows with my wife. Figured it was time for an upgrade now that it has been five years!

Wasn’t sure where to go, but knew another couple that had gone to Fame and was really happy with the results – so many choices in Metrotown so it was a bit daunting at first. Once I met with them and started the process I was pretty sure I made the right choice.

They spent tons of time going over the design, and making something for us that was perfect and exactly what we wanted. The price was exceptional and very affordable, especially given the about of care and service that went into it.

I will definitely be coming back next time I need to shop for some jewelry!

Neil H. Yelp, January 19, 2015

I like coming here because of the great selection, Last time I came in, they were sold out of the ring I wanted, and they offered to bring it in from another location, so I was very impressed with the service. The staff are sincere, knowledgeable and great at helping you decide without being too pushy. They also have a goldsmith on site, which is awesome.

Rocket Dive, 2014, Google +

The best gems and pendants with invaluable expertise.
Thank you

Judi Thometz, Dec 2014, Google +

I recently purchased a Pandora bracelet for my girlfriend and found the lady who helped me to be quite knowledgeable and patient. Initially, I had no previous experience with the bracelets but came out with a better understanding of how they functioned. My experience was quite enjoyable.

Kyle King, 2014, Google+

I highly recommend Fame diamonds in Capilano mall, since I first became a customer in 2009 I have been nothing but pleased with the attention and service I have received from the staff. They have the most beautiful selection of jewelry, especially engagement rings, and the prices are great! I have bought a few things from there now. I feel they have gone the extra mile to make me happy, and for that I will always be a customer.

Michelle Marie, 2014, Google+

I visited the Capilano Mall Gem Goldsmith location and had terrible customer service. My wedding ring was stuck on my hand and I had to have it cut off. I called the goldsmith and he told me to come down and he’d cut it off right away. He told me to come down within 10 minutes as he was leaving to get off work.
I quickly arranged daycare for my children and came down. A clerk by the name of Fatma (Fatima?) told me that, no, they don’t cut off rings and I should go to a fire station or hospital. I told her that I spoke with the goldsmith at their location and she didn’t believe me. She said I must not have talked to them. I showed her my phone and the number I called – and she said, nope, it wasn’t them.
I know that cutting a ring off is not a big ticket item and there is very little money to be made, but this sort of service is unacceptable. I’ve worked for a jewelry store for years and it takes 10 seconds to cut off a ring.
My hand did not need medical assistance and that was obvious. She just didn’t have the time to look after my needs. What’s even worse is that my fiancé bought my engagement ring from the same lady! I didn’t even know it was her. I will not shop here again and I recommend that other people shop at a store that cares about their customers.

Samantha Collier, Dec 2014, Google+

I came in looking for a anniversary gift for my long term girlfriend and she is absolutely in love with it. The staff guided me with their expertise of jewellery and recommendations for customization; it turned out just perfect. Highly recommended if you’re not sure what to get your loved ones!

Ken P., Yelp, December 17, 2014

My experience at Fame Diamonds was extraordinary. The reason for my visit was to look for a ring for my girlfriend. Instead of trying to “sell” me a ring as most jewellery stores do, they were exquisite when it came to understanding what I was looking for. In addition, were able to give me a good deal for great value.

I would not be surprised if I were to come here again when looking jewellery for my girlfriend, friends or even myself!

Dat Alyssa L., Yelp, December 10, 2014

Visiting the Capilano Mall store the other day, I was very satisfied with the service that I received. The lady that helped me, provided me with a lot of insight into how the Pandora bracelets worked. We were able to work together to build a bracelet that I am sure my daughter will be very happy with. I would definitely go again in the future to pick some additional charms!

Kathy King, Dec 10, 2014, Google+

When first entering Fame Diamonds for the first time I was blown away from the type of initiative and friendliness of the employees there. I’ve been looking for an engagement ring for quite some time. The employees there was vastly knowledgeable, which allowed me to make an easier, educated, stress-free decision. I would recommend Fame Diamonds to any prospect buyer because of the my experience there, and quality of jewellery – matched with a cost effective price.

Dat Le, Dec 10, 2014, Google+

I came across this store while helping my brother pick out an engagement ring for his fiance. We had looked around at many different places but Fame Diamonds really raised the bar when it came to customer service, price, and flexibility.

Being completely new to the ring-buying scene, my brother and I appreciated Nancy’s patience and attention to detail when she was assisting us. She asked my brother all the right questions in order to pick out the perfect ring for my future sister in law. She was very friendly and not pushy at all like some of the other salespeople we had encountered at the bigger name stores.

In the end Nancy helped my brother pick out the most amazing ring for his fiance. She loved it so much! Because of our great experience we have referred many of our friends there for engagement rings as well as gifts for that special someone.

Thanks for the amazing experience Fame Diamonds! I’ll be slipping your business card into my boyfriend’s wallet ;D

Phuong T., Yelp, November 14, 2014

I looked all over Vancouver and Burnaby for a reliable goldsmith to resize my ring in platinum. Because of the special pattern on the ring it can be a tricky job and most places had recommended cutting a portion out, which would result in an patchy pattern. Price wasn’t a concern for me and I was simply searching for the best goldsmith to do the best job with my wedding band.
Last week, I was visiting Metro Town with my wife and stumbled upon Fame diamonds where I meet their goldsmith who suggested sizing the ring with pressure which was kind of innovative compare to the other goldsmith I visited. The end result was perfect! It looks flawless and everything was intact. Looks showroom new… But a quarter size smaller! Even all of the lettering on the back remained perfect. Service was done in an hour as well, which was a big plus. Many of the other stores I contacted before required minimum of a week of holding the ring.
I real admire their professionalism and Will definitely be back and recommend my family and friends.

Sandeep M., Yelp, November 6, 2014

Five stars

Kathleen Cain, Facebook, October 24, 2014

“Hi there! I’d like to share a quick testimonial. I was shopping last Sunday for my daughter’s sweet 16th birthday gift. Irene helped us. She gave us exceptional service showing us exactly what we were looking for. She was extremely out-going and positive. I had my daughter with me at the time too, and she made her feel very special!!!”
Thank you!

Janine, emailed, Sep 17, 2014

“Dear Sir or Madam. We would like to acknowledge one of your staff’s wonderful service. Homa has excellent customer service skills.  She pays attention to our needs and makes sure we are aware of items coming into the store that she knows we would be interested in.  She is thorough and extremely professional.”

Ann Peters and Tony Fong, emailed, Sep 17, 2014

“Hi Thai. I just wanted to let you know that the ring that you made for me is incredible. It turned out exactly as we discussed and the workmanship is excellent.”

Thanks again!

Marshall, emailed, Sep 17, 2014

“Hi Thai, Just want to send a quick message to thank you for all your help! It is much appreciated.”

Thanks again!

Adam & Tara, emailed, Sep 17, 2014

“Hey Thai Meant to e-mail you yesterday and thank you for my beautiful ring! You are fabulous. I have been chatting up a storm to all I see who comments on my ring and telling them I had to send it back to you guys and you would be surprised to know the following you still have here in Nanaimo.”

Kathryn, emailed, Sep 15, 2014

Thanks Wendy! Engaged 09.09.2014.

Kenji C, Sep 10, 2014, Facebook

Just engaged! Thank you so much Wendy for your amazing service and helped me finding the perfect ring for my fiance, you really did put all your effort in following up and dealing with such a tough customer like me.
Once again thank you very much, me and my fiance can’t explain how thankful we have met you.

Kenji C, Sep 10, 2014, Facebook

Amazing costumer service, everyone working has a positive attitude and they put all their effort into finding something perfect for you. I have purchased all my jewelry from the park royal location and will continue to do so as they have an amazing variety and as I’ve mentioned amazing staff.

Lux Valentino, Aug 24, 2014 Google+

“Hi Thai, Everything went well, I really like the ring and now just have to wait and propose and see how much she loves it J Everyone that I have shown the ring too has loved it and I can not thank you enough for your help with this! Cheers”

Rahmat, emailed, Aug 20, 2014

Thank you again for the excellent service today!! 🙂

Michelle Marie, Apr 23, 2014, Facebook

Love Fame diamonds! Such beautiful jewellery at great prices, and the wonderful staff always make it a pleasure to shop here!

Michelle Marie, Mar 7, 2014, Facebook

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